Terms of Service

Last Updated: December 4, 2024

Welcome to ViteCargo! These Terms of Service govern your access to and use of our website, mobile application, and services. By using our Services, you agree to these Terms.

Please read these terms carefully before using our services. If you do not agree with these terms, you may not use our services.

1. Acceptance of Terms

By accessing or using our Services, you confirm that you are at least 18 years old and have the legal authority to agree to these Terms. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Services Provided

ViteCargo offers shipping, freight, and logistics services between the United States and Vietnam.

Pickup and delivery of packages
International shipping via air and sea freight
Customs handling and documentation
Tracking and notifications

3. User Accounts

Account Creation

Provide accurate, complete, and up-to-date information
Maintain the confidentiality of your account credentials
Notify us immediately of any unauthorized use

Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in any activity that harms ViteCargo, its users, or its partners.

4. Shipping and Delivery

User Responsibilities

Provide accurate shipping information
Ensure proper packaging
Comply with prohibited items restrictions

Delays and Force Majeure

ViteCargo is not liable for delays caused by factors outside of our control, including customs clearance, weather, or carrier issues.

5. Payment and Fees

Payments must be made in full at booking
Rates vary by weight, dimensions, and destination
Additional fees may apply for customs duties

Contact Us

If you have any questions about these Terms of Service, please contact us:

terms@vitecargo.com

Phone

(714) 555-0123

Address

123 Main St, Westminster, CA